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Knowledge Base

Frequently Asked Questions

Answers to common questions about কার্ড মাস্টার.

01

Is কার্ড মাস্টার licensed and regulated in India?

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কার্ড মাস্টার operates under a valid gaming licence issued by Curacao eGaming and adheres to anti‑money laundering (AML) norms. The platform conducts age verification and KYC checks to ensure legal compliance. While the licence is internationally recognised, players should confirm that online gaming is permitted in their specific state under Indian law.

02

What payment methods can I use to deposit on কার্ড মাস্টার?

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কার্ড মাস্টার accepts Visa, Mastercard, RuPay debit cards and major e‑wallets such as Paytm, PhonePe and Google Pay. Bank transfers via NEFT/IMPS are also supported with a minimum deposit of ₹500. Crypto deposits (BTC, ETH, USDT) are accepted with no minimum and all deposits are credited instantly.

03

How does the welcome bonus work and what are the wagering requirements on কার্ড মাস্টার?

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New users receive a 100% match bonus up to ₹5,000 on their first deposit, which is subject to a 35× wagering requirement on the bonus amount. The wagering must be completed within 30 days of claiming the bonus; winnings can be withdrawn only after the requirement is met. Contributions from slot games count 100% toward wagering, while table games like Rummy count 20%.

04

What is the minimum withdrawal amount and how long does it take to process on কার্ড মাস্টার?

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The minimum withdrawal amount is ₹1,000 and the platform processes requests within 24–48 hours after KYC verification. Withdrawals to bank accounts via IMPS are free; a small fee of ₹20 applies for withdrawals below ₹3,000. Once approved, funds typically appear in your account within 1–3 business days depending on the bank's processing time.

05

Are there any state‑specific restrictions for playing on কার্ড মাস্টার?

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কার্ড মাস্টার restricts players from states where online gambling is prohibited under state law, such as Assam, Odisha and Telangana. Players located in these states cannot create an account or log in; attempts are blocked at registration and at login. The platform updates its geo‑blocking list regularly to reflect changes in state regulations.

06

How do I complete the KYC verification process on কার্ড মাস্টার?

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To complete KYC on কার্ড মাস্টার, upload a clear copy of a government‑issued photo ID (Aadhaar, PAN or passport) and a recent utility bill showing your address. The verification team reviews the documents within 24 hours; once approved, deposit and withdrawal limits are lifted. Failure to complete KYC within 30 days of registration may result in account suspension.